Screen Capture & Secure Sharing Tools

Best practices and recommended tools for capturing and securely sharing screenshots and screencasts during collaboration

Throughout each phase of a project, there may be a need to share what you’re seeing on your screen.

In most cases, a quick screenshot is helpful—especially if it includes the URL and detailed information related to the issue. 

At other times, a single screenshot may not be enough, and a short video capture (screencast) of your device will be more useful.

Below are some software options to consider for your team and workflow.

Marker.io

We often use a tool called Marker.io, which makes it easier to submit feedback and screenshots during User Acceptance Testing (UAT).

Marker.io offers an easy-to-use “Report Issue” widget directly on the website being reviewed that collects important details including: descriptions, screenshots, screencasts, console errors, and operating system statistics. While making it easier to share feedback, this also helps our engineering team to reproduce and fix issues.

Screenshot Tools

For simple screen captures, we recommend:

  • Droplr
  • Zight (formerly CloudApp)
  • ShareX
  • Windows built-in Snipping Tool
  • Mac/OS built-in Screenshot Tool 

Droplr and Zight are two of our favorites, as they offer robust annotation tools. They also have a built-in option to share screenshots securely without requiring login access. 

Screencast Tools

If written explanations are unclear, a screencast can visually demonstrate an issue from start to finish. For recording step-by-step processes or more complex feedback, we recommend:

Secure Sharing

Many of our recommended screenshot and screencast tools offer built-in secure sharing, but if additional security is needed, consider uploading images and videos to a secure shared folder. Below are additional tools your security team may give permission to use for collaboration:

  • Notion
  • Microsoft OneDrive
  • Google Drive
  • Dropbox
  • Box.com